The agreement that keeps things clear

By accessing or using the Listenza website, platform, services, or any associated materials (collectively, the “Services”), you agree to be bound by these Terms & Conditions. If you are entering into these terms on behalf of a company, brokerage, team, or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these terms, you may not access or use the Services.

Listenza provides exclusive, AI-driven real estate seller lead generation, qualification, and live-transfer services. Subject to the plan you purchase, our Services may include pre-screened introductions, territory assignments, inside-sales-agent (ISA) qualification, live call transfers, and ongoing account support.

We make reasonable commercial efforts to deliver qualified introductions within your assigned territory and plan limits. However, we do not guarantee any specific number of closed transactions, commission amounts, or revenue outcomes. Real estate results depend on factors outside our control, including market conditions, your responsiveness, and your own sales performance.

To use certain features of the Services, you must be at least 18 years of age, maintain a valid real estate license where required by law, and provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access or use.

Where a plan includes territory assignment, Listenza will grant you an exclusive territory subject to availability and the specific ZIP codes approved in your agreement. “Exclusive” means Listenza will not concurrently assign the same territory to another Listenza client for the same service.

Listenza reserves the right to decline, reassign, or modify a territory request before the assignment is confirmed. Once a territory is confirmed and your plan is active, territory exclusivity remains in effect for the duration of the paid term, provided you remain in good standing under these Terms.

Fees for the Services are set forth on our pricing page or in your written agreement and are due at the time of purchase unless otherwise stated. All amounts are quoted and payable in U.S. dollars. Plans are one-time payments for the stated term unless you enter into a separate written agreement with different terms.

Where applicable, a referral fee is payable only on transactions that close as a direct result of an introduction provided by Listenza. You agree to accurately report closings attributable to Listenza introductions and to remit the agreed referral fee on a timely basis. Failure to report or remit referral fees may result in suspension or termination of your account and pursuit of outstanding amounts.

You agree not to use the Services to engage in any unlawful, deceptive, or harmful activity. You will not share, resell, or redistribute Listenza introductions or seller data outside the authorized use of your plan. You will not attempt to reverse engineer, scrape, interfere with, or gain unauthorized access to our systems, data, or technology.

You are responsible for your own communications with sellers and for complying with all applicable laws, regulations, and industry rules, including telemarketing, privacy, and real estate licensing requirements, in connection with your use of the Services.

The Services, including all software, algorithms, models, design, branding, and content, are owned by Listenza and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes during the term of your plan.

You may not copy, modify, distribute, sell, or create derivative works of any part of the Services without our prior written consent. All rights not expressly granted in these Terms are reserved.

Both parties agree to maintain the confidentiality of non-public information disclosed in connection with the Services. This includes, but is not limited to, seller data, introductions, pricing terms, business strategies, and proprietary technology. Confidential information may only be used to perform under these Terms and may not be disclosed to third parties except as required by law.

The Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

To the maximum extent permitted by law, Listenza shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or business opportunities, arising out of or related to your use of the Services. In no event shall Listenza’s total aggregate liability exceed the amount you paid to Listenza during the six (6) months preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless Listenza and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Services, your violation of these Terms, or your violation of any applicable law or third-party right.

Plans continue for the term stated at purchase unless terminated earlier in accordance with these Terms. We may suspend or terminate your access to the Services if you breach these Terms, fail to pay amounts when due, or engage in conduct that we reasonably believe violates applicable law or harms our systems, data, or reputation.

Upon termination, your right to access and use the Services will immediately cease. Provisions that by their nature should survive termination, including confidentiality, intellectual property, disclaimers, and limitation of liability, will survive.

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. When we make material changes, we will provide notice through the Services or by other reasonable means. Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of those changes.

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved through good-faith negotiation first and, if unresolved, through the courts of competent jurisdiction located in [City], [State].

If you have any questions about these Terms & Conditions, please contact us at support@listenza.com or through the contact form on our website.