Your data, handled with care

Listenza (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information when you use our website, platform, and services (collectively, the “Services”).

We collect information in the following categories:

• Information you provide — such as your name, email address, phone number, brokerage or company name, license details, billing information, and any other information you submit through forms or communications with us.
• Usage information — such as pages visited, features used, referral sources, device type, browser type, and approximate location.
• Seller and property information — where our Services are used to identify potential sellers, we may process information derived from public records, property data, and behavioral signals in connection with providing our Services.

We use the information we collect to:

• Provide, operate, and improve our Services;
• Process transactions and manage your account;
• Deliver introductions, territory assignments, and support;
• Communicate with you about your account and our Services;
• Personalize and optimize your experience;
• Comply with legal obligations and enforce our agreements; and
• Protect the security and integrity of our Services.

We do not sell your personal information. We may share information in the following limited circumstances:

• With service providers — vendors who perform services on our behalf, such as payment processing, hosting, analytics, and customer support.
• As part of our Services — qualified seller information is shared with the agent assigned to the relevant exclusive territory.
• For legal reasons — when required by law, subpoena, or governmental request, or to protect our rights, property, and safety.
• In connection with a business transfer — such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

We use cookies and similar technologies to enhance your experience, understand how our website is used, and improve our Services. You can control cookies through your browser settings; however, disabling certain cookies may limit some functionality of the Services.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it in accordance with our internal policies.

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we process from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

• Access, correct, or update your information;
• Request deletion of your information;
• Object to or restrict certain processing;
• Receive a portable copy of your information; and
• Opt out of certain marketing communications.

To exercise any of these rights, contact us using the information below. We will respond in accordance with applicable law.

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@listenza.com or through the contact form on our website.